Reset my password

The following steps will allow a user to reset their password without assistance from the Changefirst Support team.

Please note that if your user account has been disabled then following the steps below will not work. Instead please raise a support request with the team to get your account unlocked first.

1. Go to the login page where you normally login.
2. Select the Forgot Password? link.
3. Enter your registered email and submit
4. Changefirst will email a reset/temporary access link to do so.

Related Information

Raise a support request | Changefirst Support hours of service